Customer Service in the Printing Industry
Customer Service in the Printing Industry - Image 2

Customer Service in the Printing Industry

$10.00

In Customer Service in the Printing Industry, Richard E. Colbary looks at how companies can provide value to their clients by establishing a strong company-wide customer-care philosophy. He examines the crucial areas of training, communication, and team building and addresses the role each department plays in offering a customer-friendly environment where service has the same importance as the product produced. Using examples culled from his more than 40 years in the graphic arts industry, Colbary provides a practical training tool for building the customer service resources and internal cohesion that will enable those firms that take advantage of it to…

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SKU: 0883622475
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Description

Product details

  • Author(s): Richard E. Colbary
  • Publisher: GATF Press
  • Language: English
  • Print length: 174 pages
  • ISBN-10: 0883622475
  • ISBN-13: 978-0883622476
  • Item weight: 703 g
  • Dimensions: 19.05 x 1.91 x 25.4 cm

 

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